GATEWAY USERS OF 350MZ AND 400MZ SYSTEMS WITH PROBLEMS
WEB SITE
INDEX PAGE
click on any link below to see the letter or information!
1) Major problems John Toliver has identified with his  G400 (page2). rev 8/7/98 with rebate information!
2) An e-mail I received on 8-2-98 from a Gateway contractor about Gateway.net. The name is deleted to
protect the innocent. (page 3)
3) Todd's fix for sleep mode problems (page4)
4) Patrick Swain's problem with Voodoo2 card (page 5)
5) Morris experience with tech support ( Morris suffers from a  severe disability, which makes it hard to deal with tech support!) (page6)\
6) General information about extending your 30 day money back guarantee and getting rebates and hardware upgrades during your 30 day MBG period! (page 7)
7) Ray's constructive information on how to solve my disappearing log-on dialog box.  Ray has
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generously allowed me to leave his e-mail address in the message.  Drop him a line with your
problems and see if he can help! (page 8)

8) Information from Daye Liu about the 30 day Money Back Guarntee (page9)

9) Marc's information concerning the reversal of sound while using the DVD with the new 400 and 350 Gateway 2000 computers. (page10)

10) Ann's problems with her new Gateway 400. (page11) <Updated 9-6-98>

11) Todd Christensen's experience with the sleep mode on his Gateway computer. (12)

12) Lucy's problem with fatal error and other major problems. (13)

13)A letter from Jim Payne, who hosts a great site at < http://start.at/gateway2000>.  He hopes  to start a FAQ section soon.  I highly recommend his site. This tells how to fix the presets on the STB/FM/TV program.(it works!) and other issues with the 400.
Here is the link to Jim's newsgroup
http://www.mrmark.com/siliconvalley/presario/index.cgi?forum=forum_02. (14)

14) Lucy's solution to the power management problem.  (15)

15) Renee's problems with  integrated sound cards on the system board that can't have individual pieces disabled.  (16)

16) Jacquie finds out that Gateway only guarantees software for  90 days.  (17)

17) Go to http://www.frontiernet.net/~martym/customer.html to see Marty's Dell horror story

18) A link to Glenn's Gateway 2000 links http://www.li.net/~glenn9/ Glenn has a really great help site!

19)  Alf Mahoney's take on GW tech support!

20)  Terence Verney's experience with Gateway's service.
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